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Amsterdam 2008 Event Schedule

Conference presentations are available for download at no charge for RLA Members. Click on the Download link, then log in with your RLA username and password.

MONDAY - JUNE 16, 2008
9:00AM- 4:30PM	RLA WORKSHOPS Room 1 Room 2 Room 3 Room 4 William K. Pollock, Strategies for Growth Gailen Vick, Reverse Logistics Association Dr.ir. Harold Krikke, Open University John Mehrmann, ZSL
4:00-5:30PM	RLA Industry Committees - Open Discussions
	Track A	Track B
	Chairperson: Leonard Schneeman, SVP, CTO Information Technology Solutions	Chairperson: Ron Tibben Lembke, Associate Professor Start Time: 4:30PM Standards

6:00PM	RLA Reception for Exhibitors, Sponsors and Speakers Exhibit Hall
TUESDAY - JUNE 17, 2008
Wireless Internet provided and supported by
Official 3PL of RLA C&E Amsterdam 2008
8:30AM	EXHIBIT HALL OPENS
10:30AM	Amsterdam 2008 Welcome Gailen Vick President & CEO Reverse Logistics Association Industry Overview, Size and Forecast Brent Casper Program Manager of Research Reverse Logistics Association
11:00AM	Keynote Address The Major Challenges Facing Reverse Logistics Download Timmy O'Dwyer, EMEA Regional Service Parts Planning & Logistics Senior Manager
12:00PM- 1:30PM	BUFFET LUNCH - EXHIBIT HALL
1:30PM	Track A Track B Track C Track D
	Jurgen Anthoni Manager, Nokia Care Reverse Logistics Process Optimization for Efficient Operations, Lower Investments and Higher Customer Service Download Peter Henderickx, General Director Benelux Client Case Studies in the Advantages of Drop-off Points Download Achim Winter, CEO International Take Back Systems for Workshop Disposal and Warranty Part Management – The Operator's View Download John Cullen, Professor Managing Reverse Logistics Through the Supply Chain to Improve Performance Download
2:30PM	Track A Track B Track C Track D
	Claude Laval, Services Program Manager Service Delivery Outsourcing: The Control of Materials Costs Download Michael Schot, European Regional Sales Manager Up-Cycling of Packaging Solutions Can Reduce Costs and Enhance RL Practices Download Hyunsoo Kim PhD, Professor Kyonggi University, Korea RFID application for Green Logistics Download Joe Francis CTO End-to-end Supply Chain Re-engineering Download
3:30PM- 4:00PM	INTERMISSION - REFRESHMENTS - EXHIBIT HALL
4:00PM	Track A Panel	Track B	Track C
	Moderator: Jürgen Donders, Managing Consultant, Gordian Logistic Experts B.V. Optimal Spare Parts Management Download	Ron Kula, VP Supply Chain Consulting Designing an Integrated Reverse Logistics and Service Support Network Download	Jeroen Weers Development Manager RML Thinking Forward in Reverse Logistics Download
	Ray Martin, Director Solutions Management Hugo Koppelaars, Director Solutions & Commercial Tjalling de Vries, Solutions Director Friso Kuipers, Product Manager Logistics
5:00- 6:00PM	Round Table Discussions
6:15PM	Departure Time - Shuttle Bus from Hotel to Amsterdam for Canal Dinner Cruise
6:45- 9:30PM	Amsterdam Canal Dinner Cruise (Seats are limited. Please sign-up when you register for the Conference & Expo. Busses depart Dorint at 5pm) Sponsorships still available!
8:45PM	Soccer/Football Party Lots of food and refreshments, projection screen and LCD monitors! Sponsorships still available!
WEDNESDAY - JUNE 18, 2008
Wireless Internet provided and supported by
Official 3PL of RLA C&E Amsterdam 2008
8:30AM	EXHIBIT HALL OPENS
9:00AM	Track A	Track B	Track C
	Chris Ernst, Founder, Accerio WEEE & RoHS Impact on OEM's & 3PSPs Download	Nick Sellers, Marketing Director - EMEA Serve Your Customer - Improve Your Business Download	Joep Van Loon, Managing Director IT Asset Recovery Strategies Download
	Ernst Klaassen, EMEA Reverse Logistics Manager Marcel Kaal, WEEE Consultant Francine Carrick, Operations Manager
10:00- 11:00AM	INTERMISSION - REFRESHMENTS - EXHIBIT HALL
11:00AM	Track A		Track B
	Michel Blom, Reverse Logistics Manager EMEA, Plantronics Controlling Reverse Logistics Processes to Improve Bottom Line Download		Sven Verstrepen, Logistics Expert Flanders Institute of Logistics LSP roadmap for creating a successful RL service offering with sectorial differentiation Download
12:00- 1:30PM	BUFFET LUNCH - EXHIBIT HALL
1:30PM	Track A Track B Track C Track D
	David Cope Founder, MGH Consulting Panel Discussion: Reverse Logistics Issues in the Retail Industry Download Dick Kluis, Vice President, Product Marketing Reverse Logistics - Extended Enterprise Perspectives Download John Mehrmann, Vice President, Business Development ZSL Using Technology to enable Collaborative Independence Download Katrien Van Crombrugghe, Service after Sales manager Jelle Schoenmaker, Sales Director Leveraging Superior Performance to Earn the Loyalty of your Customer Base Download
	G. Ramesh, CEO, RigelSoft Jonathan Spokes, Business Development EMEA Mark Balinski Manager of Business Development
2:30PM	Track A Panel	Track B	Track C
	Moderator: Eelco Dijkstra, Managing Director, Europhia Consulting Panel Discussion: Methods of RL Outsourcing Download	Morgan Johnson, Global Service Delivery Director Issues related to global recovery of ICT equipment for reuse or recycling Download	Chairperson: Leonard Schneeman, SVP, CTO Anne Patterson, VP Client Delivery & Strategic Alliances How to Select Repair Software and the Value Recovery of Repaired Product Download
	Paul Bruce, Vp, Global Services, FLEXTRONICS Stephane Horn, Jabil Account Manager Hewlett-Packard Mark Hilton After Sales Manager David Novak Director International Strategic Relations
3:30PM	Closing Remarks Download Gailen Vick President & CEO Reverse Logistics Association
4:00PM	LUCKY DRAWING for MP3 Players, DVD RW, Portable DVD Players, External Hard Drives, Digital Cameras (you must be present during the drawing to win)