Amsterdam 2008 Workshops

MONDAY - JUNE 16, 2008
	Room 1	Room 2	Room 3	Room 4
	William K. Pollock President, Strategies for Growth	Gailen Vick President, Reverse Logistics Association	Michael Blumberg, President Blumberg Advisor Group	Dr.ir. Harold Krikke, Associate Professor, Tilburg University
8:30-9:00AM	CONTINENTAL BREAKFAST
Workshop 1 9:00-11:00AM	Using Reverse Logistics to Enhance Customer Service and Competitive Performance (Part 1: Getting Started)	Successful Outsourcing - RFQs, Contracts and SOWs	Marketing & Selling Reverse Logistics Services	Cradle-to-Cradle and Reverse Logistics - The impact of C2C on reverse logistics and (viable) closed loop supply chain concepts.
11:00-12:00PM	BUFFET LUNCH
Workshop 2 12:00-2:00PM	Using Reverse Logistics to Enhance Customer Service and Competitive Performance (Part 2: Reaping the Benefits)	Best Practices: Lean Repair and Reverse Logistics Trends	Best Practices & Benchmarks in Reverse Logistics
2:00-2:15PM	AFTERNOON BREAK
Workshop 3 2:15-4:15	Marketing to the Unique Needs & Requirements of Key Vertical Customer Segments	Successful Outsourcing - RFQs, Contracts and SOWs

CONTINENTAL BREAKFAST