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Amsterdam 2009 Event Schedule

TUESDAY - JUNE 16, 2009
9:00AM- 4:30PM	RLA WORKSHOPS Room 1 Room 2 Room 3 Room 4 Gailen Vick, Reverse Logistics Association
4:00-5:30PM	RLA Industry Committees - Open Discussions
	Track A	Track B
	Information Technology Solutions	Start Time: 4:30PM Standards

6:00PM	RLA Reception for Exhibitors, Sponsors and Speakers Exhibit Hall
WEDNESDAY - JUNE 17, 2009
8:30AM	EXHIBIT HALL OPENS
10:30AM	Amsterdam 2009 Welcome Gailen Vick President & CEO Reverse Logistics Association Industry Overview, Size and Forecast Brent Casper Program Manager of Research Reverse Logistics Association
11:00AM
12:00PM- 1:30PM	BUFFET LUNCH - EXHIBIT HALL
1:30PM	Track A Track B Track C Track D
	Reverse Logistics Process Optimization for Efficient Operations, Lower Investments and Higher Customer Service Peter Henderickx, General Director Benelux Client Case Studies in the Advantages of Drop-off Points Achim Winter, CEO International Take Back Systems for Workshop Disposal and Warranty Part Management – The Operator's View Managing Reverse Logistics Through the Supply Chain to Improve Performance
2:30PM	Track A Track B Track C Track D
	Service Delivery Outsourcing: The Control of Materials Costs Michael Schot, European Regional Sales Manager Up-Cycling of Packaging Solutions Can Reduce Costs and Enhance RL Practices RFID application for Green Logistics Joe Francis CTO End-to-end Supply Chain Re-engineering
3:30PM- 4:00PM	INTERMISSION - REFRESHMENTS - EXHIBIT HALL
4:00PM	Track A Panel	Track B	Track C
	Moderator: Optimal Spare Parts Management	Ron Kula, VP Supply Chain Consulting Designing an Integrated Reverse Logistics and Service Support Network	Jeroen Weers Development Manager RML Thinking Forward in Reverse Logistics
5:00- 6:00PM	Round Table Discussions
6:15PM	Departure Time - Shuttle Bus from Hotel to Amsterdam for Canal Dinner Cruise
6:45- 9:30PM	Amsterdam Canal Dinner Cruise (Seats are limited. Please sign-up when you register for the Conference & Expo. Busses depart Dorint at 5pm) Sponsorships still available!
THURSDAY - JUNE 18, 2009
8:30AM	EXHIBIT HALL OPENS
9:00AM	Track A	Track B	Track C
		Nick Sellers, Marketing Director - EMEA Serve Your Customer - Improve Your Business	Joep Van Loon, Managing Director IT Asset Recovery Strategies
10:00- 11:00AM	INTERMISSION - REFRESHMENTS - EXHIBIT HALL
11:00AM	Track A Panel	Track B	Track C
	Panel Discussion: Using Reverse Logistics to Enhance Customer Service and Competitive Performance	Controlling Reverse Logistics Processes to Improve Bottom Line	LSP roadmap for creating a successful RL service offering with sectorial differentiation
12:00- 1:30PM	BUFFET LUNCH - EXHIBIT HALL
1:30PM	Track A Track B Track C Track D
	Panel Discussion: Reverse Logistics Issues in the Retail Industry Dick Kluis, Vice President, Product Marketing Reverse Logistics - Extended Enterprise Perspectives John Mehrmann, Vice President, Business Development ZSL Using Technology to enable Collaborative Independence Jelle Schoenmaker, Sales Director Leveraging Superior Performance to Earn the Loyalty of your Customer Base
2:30PM	Track A Panel	Track B	Track C
	Panel Discussion: Methods of RL Outsourcing	Morgan Johnson, Global Service Delivery Director Issues related to global recovery of ICT equipment for reuse or recycling	Anne Patterson, VP Client Delivery & Strategic Alliances How to Select Repair Software and the Value Recovery of Repaired Product
3:30PM	Closing Remarks Gailen Vick President & CEO Reverse Logistics Association
4:00PM	LUCKY DRAWING for MP3 Players, DVD RW, Portable DVD Players, External Hard Drives, Digital Cameras (you must be present during the drawing to win)