Europe - United Kingdom
Retailer Returns
| Room 1 | Room 2 | Room 3 | |||
|---|---|---|---|---|---|
|
 Dr.ir. Harold Krikke RLA Professor of Closed Loop SCs, Open University |
 Coen Jeukens Managing Partner, Serve2XL - The Service Excellence Company |
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| Workshop 1 9:00-10:30AM |
Successful Outsourcing - RFQs, Contracts and SOWs | Effectiveness of WEEE Regulation | How to Involve the Retail Channel in Your Reverse Logsitics Strategy | ||
| 10:30-11:00AM | BREAK | ||||
| Workshop 2 11:00-12:30PM |
Successful Outsourcing - RFQs, Contracts and SOWs | Effectiveness of WEEE Regulation | How to Involve the Retail Channel in Your Reverse Logsitics Strategy | ||
| 12:30-1:30PM | LUNCH | ||||
| Workshop 3 1:30-3:00 |
Successful Outsourcing - RFQs, Contracts and SOWs | Effectiveness of WEEE Regulation | How to Involve the Retail Channel in Your Reverse Logsitics Strategy | ||
09:00AM - 09:30AM |
|
| Main Hall | Welcome Gailen Vick Executive Director Reverse Logistics Association |
09:30AM - 11:00AM |
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| Main Hall | Keynote Address Ian Towell National Returns Manager Tesco No Title Defined |
11:00AM - 12:00PM |
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| Main Hall |  Maurits Matthijsse Director European Operations Samsung No Title Defined |
12:00PM - 01:30PM |
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| Buffet Lunch | |
01:30PM - 02:30PM |
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| Main Hall |  David Novak Director International Strategic Relations Assurant Solutions No Title Defined |
02:30PM - 04:30PM |
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| Samsung Returns Center | Facility Tour of Samsung Returns Center Sponsored by Westcoast  |
05:00PM - 06:00PM |
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| Main Hall |  TBA  HP No Title Defined |
06:00PM - 08:00PM |
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| Evening Reception & Dinner | |
09:00AM - 10:30AM |
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| Main Hall | Moderator Tony Sciarrotta Senior Manager, Asset Recovery Philips Panel Discussion: Retail Returns |
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Panelists Howard Strowman CEO Wam Europe Ltd TBA  WamEurope TBA  Apple TBA  Microsoft TBA  Belkin |
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10:30AM - 11:30AM |
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| Main Hall | Closing Remarks | |
| Main Hall | Lucky Draw Sponsors
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