Alan Clarke, Senior Manager of Service Operations, Kyocera Wireless

Speaker - Reverse Logistics Association Conference & Expo

Panel - "Product Early Failure Detection & Recycling" - Las Vegas 2008

Panel - "Current Trends in Customer Service and Related Support" - Las Vegas 2008

Alan Clarke is a Senior Manager of Service Operations for Kyocera Wireless. His responsibilities include Field Engineering, Global Call Center and New Product Introduction. He has over 18 years of experience within the areas of customer support and reverse logistics. Prior to Kyocera Wireless, Alan worked for Qualcomm and Proxima Corporation.

Alan has a Bachelor's degree in Business Administration.