

Andrew Katcher blends financial, supply chain and systems skills with international experience in high-technology on virtually every continent. Prior to joining FreeFlow, he was CEO of Rapid Results, a supply chain management consulting company, specializing in Asia-based forward and reverse logistics solutions. Prior to Rapid Results, Mr. Katcher was employed by 3Com Corporation, most recently as Director of World Wide Returns. He has held division-level controller positions in Israel and Europe and Supply Chain management positions in Japan, Korea, Australia, Singapore and the US. Mr. Katcher has designed and implemented reverse logistics strategies and architectures in Singapore, Vietnam and China. He has been a frequent presenter at Interlog, the Electronic Supply Chain Management Association and the Reverse Logistics Association on the topic of Reverse Logistics and Returns Management..
Andrew has a Bachelors of Science from UC Santa Cruz in Geology/Geophysics and an MBA from UCLA’s Anderson School of Management. He is also a Certified Internal Auditor and Certified Information Systems Auditor (CIA and CISA).
Using 3Com as an example, we will assemble the cost impact of returns on 3Com's bottom line. This real life example will help you build a financial case with your senior management or your client's management why it is critical for them to take definitive action on returns now!
In this information-packed workshop you’ll get not only theory, but practical steps that you can take in your Reverse Logistics function to save money, prevent losses and recover value, as well as learn how to sell this type of process improvement project to your senior management. You will benefit from the more than 35 years of combined experience from Rapid Results’ Andrew Katcher and John Kenny working in high technology companies’ reverse logistic functions around the globe.
Just a few of the topics we will cover include:
· Identifying your key stakeholders
· The basics of how to start to “tune-up” your reverse logistics
· Creating a virtual P&L to change your reverse logistics function from a cost center to a profit center
· And a whole host of “tricks of the trade” that helped the two instructors save one company over $60 million per year in less than 6 months.
With globalization of the manufacturing process comes globalization of the returns process. So many products are returned across borders, yet even seasoned reverse logistics professionals don’t realize the requirements and substantial risks to which they expose their companies by not complying with local laws, taxes and licenses. These risks go up a hundred fold when doing business in China. This special edition of Moving Products Across Borders focuses in on the requirements and complexities of moving products in, out and through Chinas many manufacturing, export and technical service zones, as well into domestic circulation. Avoid the pitfalls, get a broad overview from experts in China component and finished goods movements and hear the latest updates of tax and legal changes occurring almost daily in the turbulent Chinese trade environment. You won’t want to miss this information filled seminar offered only this one session at RLT Las Vegas.
The business of Reverse Logistics is no longer just handling product coming back out of necessity. Learning how to handle the reverse product flow, efficiently, profitably and environmentally favorably can mean the difference between your company being in the red or in the black, especially in these economically troubling times. In this workshop session, see how Rapid Results’ high tech clients use their reverse logistics to improve customer satisfaction, reduce environmental waste, drive up profits and convert former cost centers into highly profitable operations.