Dan Kraft, Service Parts Operations Executive, Americas, IBM Corporation

Speaker - Reverse Logistics Conference & Expo

Keynote Address - "Highlighting The Successes, Challenges And Long Term Outlook Of IBM's Reverse Logistics Strategies" - Amsterdam 2006

Dan Kraft, Service Parts Operations Executive, Americas IBM, has over 27 years experience in delivering service to IBM customers. He has held various Management positions including Product Planning Manager, Field Service Delivery Branch and District Manager, Area Service Support Manager and I.T. Project Executive. In his current role as Service Parts Operations Executive, Americas, he is responsible for IBM service parts supply chain in the United States, Canada, and Latin America.