Donald Blumberg - Founder and CEO - D.F. Blumberg Associates, Inc.

Speaker & Panelist Reverse Logistics Conference & Expo - Las Vegas 2004

Panel: "How to Measure your 3PSP Performance"

Topic: "Managing Closed Loop Supply Chains & Reverse Logistics Processes"

Donald Blumberg is an internationally-recognized expert on service strategy and the worldwide services market. He is president and founder of Blumberg Associates, Inc., a management consulting firm in Fort Washington, PA. During his 40-year career, Mr. Blumberg has established himself as a major force shaping the high-technology service industry. Blumberg’s education includes a B.S. in Electrical Engineering, Moore School of the University of Pennsylvania, an M.B.A. and Ph.D. course work in Applied Economics from the Wharton School. Prior to founding Blumberg Associates, he had distinguished careers with the government as the Principal Deputy Assistant to the Secretary of Defense for Installation and Logistics and in management consulting as President and CEO of Decision Sciences Corporation.

Blumberg is a highly-respected author. He has published over 300 articles and papers on the service industry in publications such as the Journal of the Association of Field Service Managers, Computer/Electronics Service News, Micro service Management, Data Communications Magazine, Chilton’s Instrumentation and Control Systems Magazine, Building Maintenance, Maintenance Technology, The American Management Association Journal, Electronic Business, and The Professional Journal. Donald Blumberg has also written a book, Managing Service as a Strategic Profit Center (published by McGraw-Hill), which is the culmination of his 40 years of experience in the industry. It has been acclaimed by service professionals as the essential guide to running a service business.

Blumberg has also lectured extensively in the United States, Canada, Europe, and the Far East on topics related to service. He is often a speaker for the professional organizations to which he belongs, including the Association for Field Service Managers International (AFSMI), the National Association of Service Managers (NASM), the Institute of Management Consultants (IMC), the Independent Service Network International (ISNI), and many others.

Blumberg has earned the Certified Management Consultant accreditation from the Institute of Management Consultants. In addition, he has received the Patton Service Publication Awards for Best Book and Best Article, and the Dr. S.B. Ross Award for distinguished achievement in the service industry.

Awards & Presentations

Patton Service Publication Award for Best Book
NCSN's Third-Party Maintenance Industry Award
AFSM Guest Speaker
AFSM's Dr. S.B. Ross Award
NCSN Guest Speaker
AFSM Starting Point Chapter - Guest Speaker
AFSM Philadelphia Chapter - Guest Speaker
Marquis "Who's Who" Publication Board