Doug Schmitt - Vice President of Global Field Delivery, DELL

Speaker - Reverse Logistics Association Conference & Expo

Keynote Address - "The Major Challenges Facing Reverse Logistics" - Amsterdam 2008

Doug Schmitt serves as VP of Dell's Global Field Delivery organization with international responsibility for global break/fix field engineers, same day service delivery, spare parts depots, parts planning, service logistics, repair, reverse logistics and Dell's global command centers. In addition to Doug's role as VP Global Field Delivery he has responsibility for Americas Support Services. Previously, Doug held executive and senior management positions in service and finance at Dell, Inc.

Doug came to Dell in 1997 from Sequent Computer Systems where he held various senior level finance positions. Before Sequent, Doug worked in the banking sector.

Doug is a member of the Advisory Board of the Reverse Logistics Association