Doyle Delph, Director, Donor Involvement & CRM, Gifts in Kind

Panel - Reverse Logistics Association Conference & Expo

Panel - "Using Reverse Logistics to Enhance Customer Service and Competitive Performance" - Las Vegas 2008

Since 1989, Doyle has held several key leadership positions with Gifts In Kind International. As the Director of Donor Involvement and CRM (customer relations’ management), he oversees the development, implementation and placement of the donation program. Doyle plays a central role in ensuring donor retention, participation and increased giving. He communicates directly with all our corporate and association donors and oversees a five-person customer relations’ team. During emergency situations, Doyle is our disaster relief response coordinator.