Ed Inal - Sr Director Customer Service & Support, Western Digital

Panelist - Reverse Logistics Issues in the Storage Industry - Las Vegas 2006

Ed Inal is Western Digital's Sr. Director of Customer Service and Support where he is responsible for America's Service Operations, Customer Service and Technical Support, including all Web-based service initiatives, global process and technology implementations for services worldwide. During his twenty-year tenure with Western Digital, he has served in various roles in the Engineering, Sales and Marketing organizations.