Emily Rodriguez, Senior Consultant, The Results Group

Speaker - Reverse Logistics Workshops & Seminars

Emily is a Senior Consultant with The Results Group, with over 25 years of logistics and supply chain experience, and a special focus in the area of returns management. She is a frequent speaker, workshop presenter and has had a number of articles published on the reverse logistics industry.

Emily's current projects are focused on developing and integrating global Logistics and Supply Chain processes in high-tech; definition and development of reverse logistics software; and the outsourcing of warranty and service needs for a consumer electronics company.

Hidden Costs of Reverse Logistics

Learn how to identify the enterprise-wide costs of managing reverse logistics and how to build a solid business case to support the automation and process changes you need.

Best Practices in Reverse Logistics

Hear what companies are doing to address this key customer satisfaction issue and how they are applying software solutions to address the complexities involved.