Six Sigma Workshop & Seminar by Roy Fain and Natalie Rhode

Tuesday October 26, 2004 Reverse Logistics Conference & Expo Singapore

Workshop 2:00-4:00 PM

“Effectively Implementing Six Sigma"

Seminar 4:30-5:30 PM

"Balanced Scorecard and Cost of Quality Measurements"

3rd Party Service Providers, like many of their OEM partners, have challenging financial objectives and a profound responsibility to their customers. The key to maximizing your financial return from utilizing Six Sigma methodology is effectively implementing a program adapted specifically to your company. Purchasing a program “off-the-shelf” is not the right answer for many companies.

Roy Fain & Natalie Rhode's Bios

• Adapt Six Sigma to your company’s needs
• Optimize your investment
• Common and most useful statistical tools for 3rd Party Service Providers
• Changing your company’s culture
• Why Green Belts vs. Black Belts
• Pitfalls of Six Sigma training programs
• Choosing the right people
• Leadership vs. Statistical Skills
• Financial Benefits including past successes
• Service Provider examples
• Example Implementation Plans