Jim McNeil - Associate Director of Customer Service - Elan Pharmaceuticals

Conference Participant - Reverse Logistics Conference & Expo

Jim McNeil, CFPIM, CIRM has been in the Operations Management field for over 19 years and is currently Associate Director of Customer Service with Elan Pharmaceuticals where he manages the Reverse Logistics and Customer Service activities. He served as the Operations business leader for the integration of Elan’s San Diego site into their global SAP ERP system. Jim has taught Operations Management in the MBA program at San Diego State University and currently teaches the Reverse Logistics course in the Global Supply Chain Management program with the University of California, San Diego. He has presented numerous times at local and national APICS levels and will be speaking on Reverse Logistics at the October 2004 International Conference in San Diego. Jim’s article on “Developing a Reverse Logistics Strategy” was published in the July 2004 APICS E-News magazine. Jim was the APICS San Diego Century Chapter President in the early 1990’s and is also credited with creating the name, Certified in Integrated Resource Management (CIRM), during APICS’ search for a moniker for the CIRM program.