
Mr. Francis is a former chairman of the Supply Chain Council SCORBoard and managing director of a business process company focused on process team development, business process management programs, and business process management research and education.
Prior to establishing his current company, Mr. Francis was the senior director of Hewlett-Packard’s (HP) Business Process Management (BPM) Services for HP Technology Solutions Group, and senior director of HP’s BPM Services for the company’s CIO. He is one of the key founders of BPM at HP, having created and managed functions overseeing the universal company standards, methods and frameworks for BPM, as well as having created more than two dozen teams for business-unit and functional-unit BPM programs (including HP’s Sarbanes-Oxley 404 program) and global teams in HP’s consulting and integration business. His SCOR related work with HP clients included dozens of companies from a base as diverse as Volvo, SASOL, Samsung, Daimler-Chrysler, and Dupont among others.