Joey Hlavenka, Services Tools Development Manager, Dell Inc.

Panelist - Reverse Logistics Conference & Expo

Panel - "Merging Planning and Execution in the Spares Parts Network " - Las Vegas 2006

Joey Hlavenka is the Tools Development Manager in the Americas Service Logistics Materials group for Dell Inc. Joey is responsible for the "off-the-shelf" applications and "in-house" developed tools to support the buying and planning and the reverse logistics functions for over 8 million service parts dispatches annually. He and his team focus on optimizing the supply chain cost while enhancing the customer experience for service parts.

Joey has 15 years of operations experience in which 11 years has been focused in the supply chain of service parts. Joey joined Dell as the Service Test Engineering Manager and then moved into the service materials organization where he has held various positions. Prior to joining Dell, Joey worked as a Global Quality Manager in displays for Sony Electronics and also spent 6 years at Compaq as a Service Materials Manager. He started his career in the aerospace industry at Vought Aircraft, formerly LTV Aerospace.

Joey holds a BS in Industrial Engineering from Texas A&M University and an MBA with a specialization in Finance.