Jonathan Spokes, Business Development Manager EMEA, SYKES Global Services Ltd.

Panelist - Reverse Logistics Conference & Expo

Panel - "New Ways to Streamline Operations, Drive Profits, and Delight Customers" - Amsterdam 2007

Jonathan Spokes is EMEA Business Development Manager for SYKES and has been involved in customer experience management and related activities for 14 years. He has designed, implemented and operated programmes for clients that combine repair, logistics and contact centre activities to address core business challenges faced by companies.