Reverse Logistics Association

Lori Gallegos, Senior Manager - Reverse Logistics and Inventory Control, Avaya

Speaker - Reverse Logistics Conference & Expo, Seminars

Topic - "Developing a Set of RL 'Business Rules'" - Las Vegas 2009

Lori Gallegos is Senior Manager - Reverse Logistics and Inventory Control for Avaya, a communications solutions company. She came to Avaya in 2003 as Sr. Manager – Reverse Logistics and led the re-engineering of all reverse logistics processes, eliminating $1 million in processing expense and reducing the total return/repair cycle time from 84 days to 18 days.

Since 2004, Lori has managed distribution, returns, inventory control, forward stocking and transportation for the United States.

Prior to Avaya, Lori spent 16 years at Qwest (formerly US West), managing various supply chain operations that included forecasting, planning, distribution, returns/repair and transportation.

Lori earned a BA in Economics and MBA from the University of Colorado.

Past RLTS Participation:

Topic - "Improving End-to-End Reverse Logistics Operations" - Miami 2006

Topic - "Improving End-to-End Reverse Logistics Operations" - Las Vegas 2007