Maarten Pruijmboom, Managing Partner Serve2XL – The Service Excellence Company
Speaker - Reverse Logistics Conference & Expo - Amsterdam 2010
Maarten Pruijmboom is Managing Partner of Serve2XL – The Service Excellence Company. Maarten focuses on Service Management and Service Logistics. He is specialised in service strategy and positioning, service marketing, customer service, reverse logistics, spare parts logistics and service sustainability.
Prior to Serve2XL, Maarten has been management consultant at Capgemini Consulting for 15 years. As programme manager, interim manager and advisor he designed and implemented strategic service and reverse logistics solutions for national and international companies like HP, Philips Electronics, Océ, Ricoh, Princess, TNT, DHL, Samsung, Roche, IHC, KPN and France Telecom.
Maarten Pruijmboom is author of several service reports and frequently publishes articles in magazines and websites. He is chairman of the community Service Logistics of the Dutch society of logistics management (Vereniging Logistiek Management).
Panelist - “New Ways to Streamline Operations, Drive Profits, and Delight Customers”, Amsterdam 2006