Mark Ketelaar - Business Development Director of Service Parts Logistics - DHL Asia Pacific

Speaker Reverse Logistics Conference & Expo - Singapore 2004

Topic: "The True Cost of Reverse Logistics to the Corporate Bottom Line"

Originally from the Netherlands, Mr. Ketelaar has more than 12 years experience in the Logistics Industry, with more than 8 years focused on the After Sales and Service Parts segment

Based in Singapore for the past 2 years, Mr. Ketelaar has overall responsibility for the Business Development of DHL's Service Parts Logistics business in the Asia Pacific Region.

Service Parts Logistics is an innovative part of the DHL organization and is also one of DHL’s fastest growing business

He was one of the pioneers of DHL's development of the Service Parts Logistics Business in Europe, and has previously been involved in setting up the Service Parts Logistics in the Americas. He started his career with DHL in his home country, the Netherlands, as a Key Account Manager.

Mr. Ketelaar entered the logistics business in 1992 when he was attached as Manager Logistics Asia to Holland International Distribution Council.

He is married with two Children.