Event Speaker - Micky Long, Research Director, Aberdeen

Speaker - Reverse Logistics Association Conference & Expo

Topic - "Forward AND Reverse Logistics: The Importance of End-to-End Integration" - Las Vegas 2008

Micky Long is a Research Director in the Strategic Service Management Practice at Aberdeen. He researches best practices and technologies across the service chain and has written about field service automation, optimization, parts planning and execution, service supply chain performance, business intelligence and analytics in service organizations, service revenue attainment, asset management and mobility.

Micky's background includes over twenty five years of strategic technology marketing and consulting experience in hardware, software, services and distribution with fast-paced start-up companies like Hayes and Conner Peripherals and leading established companies like IBM, Tech Data and Siemens. He has ten years enterprise software experience with firms like MAPICS, Navision Software, Best Software and Indus International.