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Singapore 2009 - Conference Schedule

SUNDAY - SEPTEMBER 27, 2009
6:00PM-
11:00PM

FORMULA ONE SINGAPORE RACE PARTY
Opal Suite, 8th Floor Concorde Singapore
MONDAY - SEPTEMBER 28, 2009
9:00AM-
4:30PM		 Pre-Conference Workshops
3:30PM

EXHIBIT HALL OPENS
5:00-
7:00PM

RLA Reception for Event Exhibitors, Sponsors and Speakers - EXHIBIT HALL
TUESDAY - SEPTEMBER 29, 2009

Wireless Internet provided and supported by:       

Key HR Partner:       
8:00AM-
9:00AM		 RLA Industry Focus Committees
Open Discussions
8:30AM

EXHIBIT HALL OPENS
10:00AM gailen vick - president reverse logistics trends, inc.Welcome Remarks
Gailen Vick, President,
Reverse Logistics Association		 Keynote Address
Mark Twaalfhoven, President,
Valuec BV
11:30-
1:00PM

BUFFET LUNCH - EXHIBIT HALL
1:00PM Track A Track B Track C

Joseph Wong
Asia Pacific Logistics Manager

Reverse Logistics Localization in Globalization of Your Supply Chain
Roger Rowley
Service Manager

Developing and Implementing a Web-Based Goods Return Process
Kenichi Kato
Managing Partner, Katotec Pte Ltd

Should Warranties be Revolutionized?
2:00PM Track A Track B Track C

Vincent Lim
APAC SCFO - Program Manager

Fueling Growth through Supply Chain Innovation
Rainer Gapp,
AP Operations Manager Global Asset Recovery Sol.

Why do leading IT companies entrust their worldwide reverse logistics processes to a unique LSP?
Colin Kempter
Principal Consultant, ECN Group

Creating A Reverse Logistics “Network”
3:00-
4:00PM

INTERMISSION - REFRESHMENTS - EXHIBIT HALL
4:00PM Track A Panel Track B Track C

Moderator:
Tony Sciarrotta,
Director, Asset Recovery,
Philips Consumer Lifestyle


Panel Discussion:
Efficient Returns Management
Karel van de Pijpekamp,
Sales and Marketing Director - Asia

The Increasing dependence on efficient logistics in Aftermarket operations
Leslie Harms,
Director of Registration/
Membership Relations
Reverse Logistics Association



Maxamize Your RLA Membership Benefits

Dr.ir. Harold Krikke,
Vice
RLA Professor of Closed Loop SCs,
Open University
Stephen
Barnett,
Business
Manager,
Kimitaka
Usami,
Director
Kang
Zhang,
General Manager, Asia / Pacific
Bernard
Lim,
Manager, AP Hub & Asian Service Parts Operations
Mark Goh
Associate Professor, National University of Singapore
WEDNESDAY - SEPTEMBER 30, 2009
8:30AM

EXHIBIT HALL OPENS
9:00AM Track A Track B

Tan Kok Huan
Senior Service Program Manager,



Panel Discussion
Warranty Management
Tai-Woo Chang,
Assistant
Professor



Improvement of reverse logistics for recycling consumer electronics in South Korea

Kenichi Kato
Managing Partner, Katotec Pte Ltd
Simon Mallitte
Vice President Business Development, Flextronics Global Services
Kip Ferris
Vice President, Business Development
10:00-
11:00AM

INTERMISSION - REFRESHMENTS - EXHIBIT HALL
11:00AM Track A Panel Track B

Andrew Katcher
President


Panel Discussion: Challenges of Creating World Class & Automated Reverse Logistics Processes in Emerging Markets
Wendy McDowell
Sr. Manager


Warranty Operations

Tony Sciarrotta
Director, Asset Recovery,
Philips Consumer Lifestyle
Rajesh Piplani
Associate Professor & Director - Center for Supply Chain Management
12:00-
1:30PM

BUFFET LUNCH - EXHIBIT HALL
1:30PM Track A Track B

Kimitaka Usami,
Director


Save our Earth
A Life Support of our Planet & RL
Sanjeev Kakar,
Director

Reducing the Total Cost of RL Services - A New Paradigm
2:30PM Track A Panel Track B

Oliver Lemanski,
Regional Project Manager


Panel Discussion: To repair or to swap? That is the question
Martin Prieler,
Market Director
Li Tong Group



Global environmental compliance for product disposal and asset recovery

Onno
Boots,
Managing
Director,
Asia
Wendy
McDowell,
Sr.Manager
Mathias von Bescherer
Director, Channel Operations, Microsoft
C Kularasah Ganasarajah
Snr Mgr Customer Service Operations, Asia
Sanjeev Kakar,
Director
Howard James Scott,
Consulting Partner
3:30PM Leslie Harms - Director, Registration/Membership Relations Director, RLAClosing Remarks
Leslie Harms
Director, Registration/Membership Relations Director
Reverse Logistics Association
4:00PM
Lyndsey Turner - Faculty Recruitment, RLA

Lyndsey Turner - Faculty Recruitment
LUCKY DRAWING for MP3 Players, DVD RW, Portable DVD Players, External Hard Drives, Digital Cameras (you must be present during the drawing to win)

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