Al Davis of Reverse Logistics Trends, Inc. and Michael Blumberg of Blumberg and Associates

Seminar - Reverse Logistics Conference & Expo

Seminar: “Reverse Logistics 2004” a presentation on Best Practices and strategies in today’s Reverse Logistics industry. Four hour seminar

Michael Blumberg of Blumberg and Associates, and Al Davis, Director of Consulting for RLT, team up to discuss strategies designed to improve your company’s operations and increase your business opportunities in the reverse logistics & closed loop supply chain market. The seminar will detail the key elements of support services strategies that have the potential to enhance your company’s position in today’s ever-changing service industry. Presented in the seminar will be pro-active ideas on how to improve reverse logistics service operations and increase customer satisfaction in the high tech and consumer goods market segments.

The seminar is targeted to mid to senior-level decision makers from service/support companies and companies interested in understanding the latest Best Practices within the industry.

The Topics for this Seminar:

• Reverse Logistics & Closed Loop Supply Chains: An Overview
• Reverse Logistics Market Size and Forecast
• Managing Reverse Logistics Processes in both the High Tech and Consumer Goods Markets
• Lean Manufacturing in the Repair Process
• The RFQ: Marketing, Selling & Responding To Customer Requirements
• Writing the Contract: Are you sure your business is protected?
• SOW’s (Statement of Work) & SLA’s (Service Level Agreement)
• New Trends & Developments in the Reverse Logistics Industry, including the Implications of New WEEE Legislation in the EU and New RFID Technology.