Event Speaker - Steve Huff, Director of Market Research, Reverse Logistics Association

Speaker - Reverse Logistics Conference & Expo

Steve joined the Reverse Logistics Association as the Director of Market Research from Sun Microsystems, Inc. A veteran of more than 35 years in the computer hardware, software and services industry, he has held a variety of management positions in global business development, product marketing and software services. He has travelled extensively throughout Europe, Asia and Latin America, and has developed relationships with selling partners all over the world.

A native Californian, he resides in Fremont, CA, with his family.

Workshop:

Best Practices: Lean Repair and Reverse Logistics Trends

Taking Lean Manufacturing techniques and bringing them into the repair process is the main topic of this seminar. In the only seminar of its kind Walt discusses the main concepts of Lean Repair and the road to implementing a Lean Repair process. The seminar concludes with a presentation of some of the challenges facing RL operations and some thoughts about how to meet those challenges.

Topics include:

• Why Consider Lean Repair?
• Lean Repair: Techniques and Disciplines
• Instituting Lean Repair in your Operations
• Challenges in the Services / Repair Business