Susan Wackerman, Sr. Operations Manager, Hewlett-Packard

Panelist - Reverse Logistics Association Conference & Expo

Susan Wackerman is currently a Sr. Operations Manager in the Americas Supply Chain for HP’s Imaging and Printing Group. In her position, Susan is responsible for the Recycling Operations for HP Americas and the Returns Operations / Remarketing for HP Americas Imaging and Printing Group. This includes supply chain development, reverse logistics, disposition and processing, refurbishment, resale, channel management. For Recycling Operations her product responsibilities cover all HP product categories including inkjet and laser printing, digital imaging, supplies, scanners, shared printing, PCs, notebooks, desktops, servers.

In her 22 years of experience with HP, Susan has held a number of management positions in Operations and Marketing including Director positions in the Region and WW Marketing organizations. Her responsibilities have included product marketing, market development, communications, business planning, category management, forecasting, outbound marketing, procurement and outbound operations. These efforts expand across HP’s businesses, including the Consumer / Commercial Printing and Consumer PC businesses. These markets include business to business to consumer, direct, and auction

Susan graduated from the University of San Diego, San Diego California. She holds a Bachelor of Business Administration degree.