Warning: main(inc/header.php) [function.main]: failed to open stream: No such file or directory in /home/reversel/public_html/rltshows.com/bios/v10_event.php on line 11
Warning: main(inc/header.php) [function.main]: failed to open stream: No such file or directory in /home/reversel/public_html/rltshows.com/bios/v10_event.php on line 11
Warning: main() [function.include]: Failed opening 'inc/header.php' for inclusion (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/reversel/public_html/rltshows.com/bios/v10_event.php on line 11
Warning: main(inc/vegas10_nav.php) [function.main]: failed to open stream: No such file or directory in /home/reversel/public_html/rltshows.com/bios/v10_event.php on line 22
Warning: main(inc/vegas10_nav.php) [function.main]: failed to open stream: No such file or directory in /home/reversel/public_html/rltshows.com/bios/v10_event.php on line 22
Warning: main() [function.include]: Failed opening 'inc/vegas10_nav.php' for inclusion (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/reversel/public_html/rltshows.com/bios/v10_event.php on line 22
Las Vegas 2010 - Event Schedule
| SUNDAY - FEBRUARY 7, 2010 |
|
|
| MONDAY - FEBRUARY 8, 2010 |
8:00AM-
1:00PM |
|
8:00AM-
3:30PM |
|
| 1:00PM |
EXHIBIT HALL OPENS |
1:00PM-
2:00PM |
RLA Industry Committees - Committee Reports |
| Track A |
Track B |
Track C |
Track D |
| |
2:30PM-
3:30PM |
 Chairperson: Ron Lembke, Ph.D.,
Associate Professor of Supply Chain Management
University of Nevada
Reverse Logistics Standards |
 Chairperson: Jack Debutts,
Retail Returns & Strategic Planning Manager,
Retail Consumer Products |
 Chairperson: Bruce Stevenson,
Director of National Sales
RMS, Inc.
Food & Beverage Industry
|
 Chairperson: Ed Inal,
Sr Director Service Operations
Data Storage |
4:00PM-
5:00PM |
 Chairperson: Michael Blumberg,
President,
Blumberg Advisory Group
Medical/Pharmaceutical Industry |
 Chairperson: Roy J. Steele
President,
RoShar Associated, LLC
Spare Parts Management |
 Chairperson: Leonard Schneeman,
SVP CTO
Information Technology Solutions |
 Chairperson:
Dan Gardner,
VP Business Development
Wireless Communications |
6:00-
9:00PM |
EXHIBITOR, SPONSOR & SPEAKER RECEPTION - EXHIBIT HALL (Sponsorship Available) |
Official Wi-Fi Sponsor Las Vegas 2010 |
| TUESDAY - FEBRUARY 9, 2010 |
| 8:00AM |
C ONTINENTAL BREAKFAST - EXHIBIT HALL (Sponsorship Available)
|
| 10:00AM |
Welcome Remarks
Gailen Vick,
President,
Reverse Logistics Association |
| 10:30AM |
|
11:30AM-
12:30PM |
BUFFET LUNCH - EXHIBIT HALL (Sponsorship Available)
|
| 12:30PM |
| Track A Panel |
Track B |
Track C |
Track D |
Track E |
Track F |
|
Michael Blumberg,
President
Blumberg Advisory Group
Service Supply Chain Challenges and Best Practices for High Value and Long Life Cycle Requirements
|
Matt Snyder,
Senior Manager
Lean Enterprise Transformation: Case studies from Dell Reverse Logistics |
Bernie Schaeffer,
CVP Post Sales Support
Motorola Mobile Devices Business
Consumer Self Service - Prevention is the Best Medicine |
Lisa Bachler,
Senior Program Manager
Return Center Triage - Prioritized Processing for Maximum Value
|
Colin Kempter,
Principle Consultant
An Analysis of Cloud Computing (SaaS) Technology for Product Returns |
|
Paul Tran,
Sr. Director of Sales and Marketing,
|
Bob Kerbyson,
Sr. Director Global Repair,
|
Jeff Henry,
Global Reverse Value Chain Manager,
|
|
|
|
|
|
|
| 1:30PM |
| Track A |
Track B |
Track C Panel |
Track D |
Track E |
Track F |
|
Steve Brown,
Global Product Life-cycle Manager
 |
Ken Ueltzen,
Vice President
|
| Case Study: Minimizing Service Parts Expense by Coupling Your Repair Strategy With an Alternate Sourcing Strategy |
|
Craig Sultan,
Sr Manager Reverse Logistics
 |
Moderator:
Joseph Walden,
Executive Director
Aftermarket Support of Wireless Devices
|
James Cochrane,
Vice President, Ground Shipping
New Solutions for Reverse Logistics
|
Gotthard Haug,
CEO
The value add of a dedicated After Market Service Provider - What does the customer expect today?
|
|
|
|
|
Russ Hiles,
Sr. Manager, Vendor Operations
 |
Scott Hertel,
Division Manager, Operations
 |
Manny Lata
Senior Manager, Service
 |
|
|
2:30-
3:30PM |
AFTERNOON BREAK - EXHIBIT HALL (Sponsorship Available)
|
| 3:30PM |
| Track A Panel |
Track B |
Track C |
Track D Panel |
Track E |
Track F |
|
Greg Hazlett,
Principal
Creating a Customer Centric Reverse Supply Chain Strategy
|
Brian Carter,
Solution Manager
Leveraging Your IT Investment for Managing Reverse Logistics
|
Bradley Gross,
Attorney at Law
Stay Out of Court! Drafting the Perfect RL Agreement |
Chuck Johnston,
Sr. Director, Returns
Reverse Logistics Initiatives |
Hannah Kain,
President & CEO
Using Web Design to Reduce Return Rate and Processing Cost |
Tim Sensenig,
Executive VP
Transportation Logistics Platforms of the Future
|
|
|
|
| 4:30PM |
| Track A Panel |
Track B |
Track C |
Track D |
Track E |
Track F |
|
Roy Steele,
President
RoShar Associates
Service Parts Management |
Marc Melkerson,
VP Business Development
Aligning Customer/Supplier Resources & Core Compentencies to Realize Maximum Supply Chain Efficiency |
Jim LaRocque,
Senior VP of Service
Logistics Partner Selection |
Sean Casey,
VP of OEM Sales
Integrated Asset Recovery - Providing Top-Line Revenue and Bottom-Line Savings |
Pat Anderson,
Senior Solution Architect
Follow the Leader: How to Pick the Right Reverse Logistics Champion in Your Organization |
Mike Ehlers,
VP Service
Consumer Electronics |
|
|
|
5:30-
8:00PM |
EVENING RECEPTION (Sponsorship available) |
| WEDNESDAY - FEBRUARY 10, 2010 |
| 8:00AM |
CONTINENTAL BREAKFAST - EXHIBIT HALL (Sponsorship Available)
|
| 8:30AM |
  Industry Keynote Address
William Pollock, Vice President - Principal Analyst
Aberdeen Group
|
9:30-
10:30AM |
INTERMISSION - EXHIBIT HALL
|
| 10:30AM |
| Track A Panel |
Track B |
Track C |
Track D Panel |
Track E |
Track F |
|
Tony Sciarrotta,
Director, Asset Recovery,
Philips Consumer Lifestyle
Asset Recovery and Returns Management Processes
|
Mary Anderson,
Mgr, Sales, Pricing And Communications, Expedited
Bringing Expedited Shipping to New Levels |
Cayce Roy,
EVP & President
Using a Multi-Channel Reverse Supply Chain Strategy to Thrive in a Down Economy |
Moderator:
Steve Blaz,
Steve Blaz & Associates
Reverse Logistics and Emerging Markets - Securing your Supply Chain into and out of Brazil
|
Sanjeev Kakar,
Director
Reducing Total-Cost-of-Services |
|
|
Mike Moore,
VP
Supply
Supply Chain Services
|
Steve
Rop,
VP
Liquidity
Services
|
Kristin Secreto,
VP
SiRAS, Inc.
|
Pam Rapp,
Director of Merchandising Support
|
Sherry Olivier,
VP Product Development
|
|
John Miller,
VP Global
Business
Development
 |
Rod Berryhill,
Director - Service Operations (Global Support)
|
Grant Gordon,
Managing Partner
GSG Supply Chain Strategies
|
Mary Wells,
Emerging Markets Repair Manager
|
|
|
| 11:30AM |
| Track A Panel |
Track B |
Track C Panel |
Track D |
Track E |
Track F |
|
Moderator:
Ron Lembke, Ph.D.,
Associate Professor of Supply Chain Management
Best Practices for Recycling and Product Recovery Through the Mail |
Thomas Stanton,
International Analyst/ Licensed Customs Broker
International Returns
|
Tim Konrad,
Senior Vice President
Greening the Reverse Supply Chain |
Jeffrey Harrison,
Dir. of
Business
Operations
Recycling support end of life Product Repair Requirements |
Seshagiri Singaraju,
Materials Manager
Achieving Velocity In Reverse Supply Chain Operations |
Howard Rosenberg,
CEO
B-Stock Solutions
Alternative Means of Liquidation |
|
Dan
Barrett
Manager of Sales and Market Development
|
Mike Umbach
Group VP, Product Development & Marketing
|
Brian
Naab
Global Commodity Manager - Imaging
|
Michael Ryan
Vp Sales/
Marketing-Trans-
portation Logistics
|
|
Nelly Romano,
Director of Business Development
 |
Mike Ehlers,
VP Service
|
Matt Snyder,
Senior Manager
|
Glen West,
GM, Green Solutions
| 
Susan Wackerman
|
|
|
12:30-
2:00PM |
BUFFET LUNCH - EXHIBIT HALL (Sponsorship Available)
|
| 2:00PM |
| Track A |
Track B |
Track C Panel |
Track D |
Track E |
Track F |
|
David Mowat,
Sr. Manager,
Services
Technology
|
Dennis Cain,
VP Software and Services
|
Cisco/DEX Case Study Integrating an Acquisition – How to Eliminate Reverse Logistics Complications
|
|
Dave Shripal,
CEO and Founder
Enabling Multi-Party, Multi-Channel, Multi-Program Reverse Logistics
|
Moderator:
Bob Ticknor,
Founder,
Service Solutions Team
Methods of Outsourcing |
Clay Valstad,
Vice President Customer Service
Recessionary Impact on the Reverse Supply Chain and Some Best Practice Considerations |
Mike Landry,
Founder and CTO
RL Connections - Network with the Best
|
Mike Sego,
Director of RL Connections
RL Connections - Network with the Best
|
|
|
| 
Darrin Browder,
Reverse Logistics Program Manager
|
Kathy Murphy,
Special Markets Sales Manager
|
James Floyd,
Director of Reverse Logistics
|
|
|
| 3:00PM |
| Track A Panel |
Track B |
Track C |
Track D |
Track E |
|
Moderator:
Steve Blaz,
Steve Blaz & Associates
What is 'Best in Class' to You?
|
Jeff Cohen,
CMO & Strategic Business Development
Digital Media - Making it Work for You
|
Mark Servidio,
VP-Environmental Supply Chain
Environmental Supply Chain
|
Bob German,
Senior Staff Engineerr
|
Leslie Harms,
Director of Membership Relations
Using Your RLA Benefits
|
|
Chris Griffin,
Sr. Manager,
Global Retail Returns
|
Rod Berryhill,
Director - Service Operations (global Support)
|
David Lamb,
Director, Technical Services
|
Bill Kenney,
Executive VP - Business Development
|
Dennis Dienno,
Sr. Manager- Americas Service Parts
|
|
|
|
| 4:00PM |
 Closing Remarks
Kurt Walker
Director, Special Events
Reverse Logistics Association |
| 4:30PM |
LUCKY DRAWING
Leslie Harms
Director of Registration/Membership Relations
Drawing for iPods, DVD RW, Portable DVD Players, External Hard Drives, Digital Cameras (you must be present during the drawing to win) |
Warning: main(inc/footer.php) [function.main]: failed to open stream: No such file or directory in /home/reversel/public_html/rltshows.com/bios/v10_event.php on line 680
Warning: main(inc/footer.php) [function.main]: failed to open stream: No such file or directory in /home/reversel/public_html/rltshows.com/bios/v10_event.php on line 680
Warning: main() [function.include]: Failed opening 'inc/footer.php' for inclusion (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/reversel/public_html/rltshows.com/bios/v10_event.php on line 680
| 
RLA FOOTBALL PARTY 
Keynote Address
