RLA Seminars
RLA Seminars are one-day events held around the world at key industry locations creating easy access for anyone interested in learning best practices and strategies in Reverse Logistics. Check out the schedule to find a RL Seminar near you!
The seminars cover topics that are pertinent to OEMs, Retailers, Branded Companies and Third Party Service Providers — Returns Processing, Depot Repair, Customer Service, Call Centers, Service Logistics, Transportation, IT Process Management, Recycling, Warranty Support, Asset Management and many more. Do not miss out on the opportunity to hear directly from industry leaders as they roll up their sleeves and tackle the major issues in reverse logistics!
If you would like to see a seminar near you, or you would like discussion on any Reverse Logistics topics, please contact us at +1 510-440-8565.
Facility Tours
The highlight of each RLA Seminar is the facility tour showcasing some of the most efficient return, repair and services operations such as Best Buy/GENCO, Appleseed's, Sun StorageTek, FedEx Memphis Hub, AER Worldwide and Image Microsystems.
What past attendees have said about RLA Seminars...
"The RLA Seminars are awesome. The sessions are informative and I learned a lot. I specifically liked the networking aspect of the seminar which will continue to pay dividends."
Christopher Thompson, Reverse Logistics Project Manager, Colgate-Palmolive
"This was one of the most interactive seminars I have ever attended. The audience at the Memphis seminar were not afraid to ask the tough questions and get down to the real tactical issues facing reverse logistics professionals. I gained real insight to issues that I would not have thought about if I had not attended this event."
Mike Shelor, President and Chief Operating Officer, Patton Consultants
| WEDNESDAY - AUGUST 16, 2006 |
| 8:30AM |
Continental Breakfast |
| 9:00AM |
Seminar Welcome Ahmad Zubair Sahar Senior Vice President, Customer Relations Reverse Logistics Association
|
| 9:15AM |
| Industry Keynote - Retail and Apparel Returns within Four Walls |
Mike Perkins Vice President, Distribution and Returns Operations |
Barb Wood Senior Manager, Returns Operations |
|
|
| 10:15-10:30AM |
Morning Break |
| 10:30AM |
 Case Study - Getting a Reverse Logistics Program Off the Ground Len Wierzbicki Senior Manager, Distribution Planning & Technology Black &Decker |
| 11:30AM-12:45PM |
Lunch - Roundtable Discussions |
| 12:45-3:00PM |
Tour of Appleseed's Returns and Distribution Facility in Beverly, Massachusetts |
| 3:00PM |
 Enabling Visibility, Automation and Reconciliation in Returns Management Lee Norman Senior Manager, Enterprise Returns Management ClearOrbit |
| 4:00PM |
Examining The Challenges Increased Product Portfolios Can Have On Your Reverse Logistics Strategy Moderator: Ann Grackin, CEO Chainlink Research |
Mike Perkins VP Distribution and Returns Operations LL Bean |
Barb Wood Senior Manager, Returns Operations LL Bean |
Len Wierzbicki, Sr Manager, Distribution Planning & Technology Black & Decker |
Ahmad Zubair Sahar SVP, Customer Relations
Reverse Logistics Association |