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Brazil 2010 - Conference Schedule

TUESDAY - APRIL 13, 2010
9:00AM-
5:30PM

Pre-Conference Workshops

6:00-
8:00PM

RLA Reception for Event Exhibitors, Sponsors and Speakers - EXHIBIT HALL

WEDNESDAY - APRIL 14, 2010
8:30AM

EXHIBIT HALL OPENS

10:30AM
Bia Ribeiro - Director, RLAIntroduction
Bia Ribeiro
Business Program Mgr.
Reverse Logistics Association
gailen vick - President, Reverse Logistics AssociationKeynote Address
Gailen Vick
President,
Reverse Logistics Association
12:00-
1:30PM

BUFFET LUNCH - EXHIBIT HALL

1:30PM Track A Track B
Euripedes Gomes,
LAR Go-to-Market
Supply Chain Manager

Think Forward! Challenges of a Forward Logistics Problem with a Fitting RL Solution
ttDavid Novack,
Director of International Strategic Relations



2:30PM Track A Panel Track B
Moderator:
Heriney Queiroga,
Consumer Care Manager

Panel Discussion - Asset Recovery and Returns Management
Paulo Oliveira
Senior Brazil Post Sales Support Manager

2
Maria Claro,
Director

2






3:30-
4:30PM

INTERMISSION - REFRESHMENTS - EXHIBIT HALL

4:30PM Track A Panel Track B
Moderator:
Nick Patterson,
Americas Logistics Manager

Panel Discussion - RL Problems and Solutions for South America
t5Jose Faria,
Board Director

Case study: Nokia After Sales - A success case in the EMEA Region









THURSDAY - APRIL 15, 2010
8:30AM

EXHIBIT HALL OPENS

9:00AM Track A Track B
tGotthard Haug,
CEO

RL Insourcing: Should RL Operations be Kept Internal?
21Olivia Oiko,
University of Sao Paulo

Closing the Product Lifecycle - Reverse Logistics for Post-Consumption Products.
10:00-
11:00AM

INTERMISSION - REFRESHMENTS - EXHIBIT HALL

11:00AM Track A Panel Track B
Moderator:
Mary Wells,
Repair Supply Management

Panel Discussion - Designing a successful Service Network across borders
33Juliana Seidel,
Environment Senior Specialist


Mauricio Nagaoka,
Logistica Manager - Brazil


Carlos Garcia,
Repair Supply Engineer


Joe Chmura,
Test Engineer

12:00-
1:30PM

BUFFET LUNCH - EXHIBIT HALL

1:30PM Track A Track B
t4

RL Model to Deliver Expanded Shareholder Value


Cradle to Cradle; Product Re-birth, The True Goal of Recycling
2:30PM Track A Panel Track B
Moderator:


Panel Discussion - Increasing Customer Loyalty and Managing Environmental Challenges


How Repeat-Use Packaging Solutions Can Reduce Costs and Enhance RL Practices




3:30PM Closing Remarks
Kurt Walker
Director of Special Events
Reverse Logistics Association
4:00PM
leslieLucky Drawing
Leslie Harms
Director of Special Events
Reverse Logistics Association

LUCKY DRAWING for MP3 Players, DVD RW, Portable DVD Players, External Hard Drives, Digital Cameras (you must be present during the drawing to win)

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