Brazil 2011 Event Schedule
Pre-Conference Workshops |
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| Room 1 | Room 2 | Room 3 | |
|---|---|---|---|
| Workshop 1 10:30-12:00 |
 Paul Fields Director of Education Reverse Logistics Association The Reverse Logistics Professional: A Credential of Distinction |
 Peter Nilsson president performance public relations Public Relations 101 - Strategies, Tactics and Execution |
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| Workshop 2 1:00-2:30 |
 Gailen Vick Executive Director Reverse Logistics Association Successful Outsourcing Process – RFQs, Contracts and SOWs |
Peter Nilsson president performance public relations How to use Public Relations to Penetrate the United States Market |
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| Workshop 3 3:30-5:00 |
Paul Fields Director of Education Reverse Logistics Association Trends in Reverse Logistics: Where We Are and Where We Are Going |
Peter Nilsson president performance public relations How To Increase Visibility, Brand Awareness and Revenues with Public Relations |
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09:00AM - 09:45AM |
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| Main Hall | Welcome Remarks Introduction by:  Katelynn WeberReverse Logistics Association Gailen VickExecutive Director Reverse Logistics Association Download |
| Keynote Address Introduction by:  Johannes Castellano Director of HR & Development Azul Brazilian Airlines The Azul Airlines Success Story |
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10:00AM - 11:00AM |
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| Track A |  Eduardo Santos Senior Principal ACN Brazil's retail clients product return issues and opportunities DownloadSituação Atual e Oportunidades no Retorno de Produtos de Clientes no Varejo Brasileiro: Foco em Eletrônicos e Eletrodomésticos |
| Track B |  Alexandre Formigoni Professor Associate Fatec Guarulhos The post-consumer batteries of mobile phones in Brazil Download |
11:00AM - 12:00PM |
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| Panel A | Moderator Fabio Salik Managing Director Everblue Consulting Challenges of Reverse Logistics in Brazil |
Panelists Paulo Oliveira Sr. Brazil Post Sales Support Manager Motorola Industrial  Mario Reveles Enterprise Services Dell  Leonardo Mainardi Repair Vendor Manager Cisco Systems  Stephen Tryon Senior Vice President Overstock.com  Walter Santiago Jr Director, Latin America Flash Global Logistics Inc |
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| Track B |  Andre Luiz Pereira Professor FUMEC University A Reverse Logistics modeling undertaken in Healthcare Waste Chains Download |
12:00PM - 01:30PM |
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| Lunch Sponsorship Available |
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01:30PM - 02:30PM |
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| Track A |  Marcio Silva Consumer Services Manager Philips  Marcio QuintinoConsumer Care Philips “Ciclo Sustentável” – Sustainability |
| Track B | Paul Fields Director of Education Reverse Logistics Association RL Certification Download |
02:30PM - 03:30PM |
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| Track A |  Adriano Pêgas Sevice Manager Acer Repair Process using RL |
03:30PM - 04:00PM |
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| Exhibit Hall | Break |
04:00PM - 05:00PM |
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| Track A |  Nick PattersonSenior Operations Manager Dell Inc Challenges in Global & Regional Partner Strategies |
9:30AM - 10:30AM |
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| Track A |  David Novak Director International Strategic Relations Assurant Solutions Managing Third Party Service Providers |
| Track B |  Alvaro Plaza Global Business Development TELEPLAN Aftermarket Services and Repair Collaborative Models Download |
10:30AM - 11:30AM |
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| Panel A | ModeratorNick Patterson Senior Operations Manager Dell Inc Opportunities within an End to End Supply Chain Network |
Panelists Djalma BarbosaSupply Chain Sr. Manager Dell Inc  Rogerio FigueiredoGlobal Commodity & Supplier Manager DELL Mario RevelesEnterprise Services Dell |
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11:30AM - 12:00PM |
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| Main Hall | Closing Remarks Download |
| Main Hall | Lucky Draw Sponsors
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