RLA Seminars
RLA Seminars are one-day events held around the world at key industry locations creating easy access for anyone interested in learning best practices and strategies in Reverse Logistics. Check out the schedule to find a RL Seminar near you!
The seminars cover topics that are pertinent to OEMs, Retailers, Branded Companies and Third Party Service Providers — Returns Processing, Depot Repair, Customer Service, Call Centers, Service Logistics, Transportation, IT Process Management, Recycling, Warranty Support, Asset Management and many more. Do not miss out on the opportunity to hear directly from industry leaders as they roll up their sleeves and tackle the major issues in reverse logistics!
If you would like to see a seminar near you, or you would like discussion on any Reverse Logistics topics, please contact us at +1 801-331-8949.
Facility Tours
The highlight of each RLA Seminar is the facility tour showcasing some of the most efficient return, repair and services operations such as Best Buy/GENCO, Appleseed's, Sun StorageTek, FedEx Memphis Hub, AER Worldwide and Image Microsystems.
What past attendees have said about RLA Seminars...
"The RLA Seminars are awesome. The sessions are informative and I learned a lot. I specifically liked the networking aspect of the seminar which will continue to pay dividends."
Christopher Thompson, Reverse Logistics Project Manager, Colgate-Palmolive
"This was one of the most interactive seminars I have ever attended. The audience at the Memphis seminar were not afraid to ask the tough questions and get down to the real tactical issues facing reverse logistics professionals. I gained real insight to issues that I would not have thought about if I had not attended this event."
Mike Shelor, President and Chief Operating Officer, Patton Consultants
| TUESDAY - SEPTEMBER 19, 2006 |
| 8:30AM |
Continental Breakfast |
| 9:00AM |
Seminar Welcome Ahmad Zubair Sahar Senior Vice President, Customer Relations Reverse Logistics Association
|
| 9:15AM |
 Industry Keynote Eco Responsibility at Sun and its Effect on Material Requirements Steve Simpson Senior Director of Supply Chain Management - Services |
| 10:15-10:30AM |
Morning Break |
| 10:30AM |
 How Have the Global Environmental Mandate Changed Business Behavior and How to Effectively Use it as a Repositioning and Marketing Tool Jade Lee Executive Vice President, Supply-Chain Services, Inc. |
| 11:30-1:00PM |
Lunch - Roundtable Discussions |
| 1:00-3:00PM |
 Facility tour of the Sun StorageTek Returns and Repair Center |
| 3:00PM |
Afternoon Break |
| 3:15PM |
Panel Discussion - Environmental Issues in Reverse Logistics Moderator: Anne Peters President, Gracestone, Inc. |
Jim Larocque VP Service & Supply Chain Management Echostar Technologies |
Steve Simpson Sr Director of Supply Chain Management - Services Sun Microsystems |
Jade Lee Executive Vice President
Supply-Chain Services, Inc. |
Gailen Vick, President & CEO
Reverse Logistics Trends, Inc. |