Frequently Asked Questions

OEM, ODM and Branded Companies will want to attend if they are interested in Benchmarking for Best Practices and meeting vendors that might be a possible Outsourcing Partner. Those who deal with Aftermarket Customer Services as seen in the right side of the gray bar are some of the folks who would want to attend. To view attendees and companies who attended our last shows click "attendee list" on our upcoming show..

Individuals who work for OEMs and branded companies that have responsibility for and expertise in reverse logistics are invited to fill out a speaker form. Third party service providers (3PSP) who are exhibitors with expertise in reverse logistics best practices may also submit an application to speak at one of the shows. Please click on "Speakers" for the show your are interested in speaking at and fill in the information completely. Requests to speak will be reviewed and responded to promptly so you can determine your travel plans quickly.

Third Party Service Providers, Hardware Repair Companies and Reverse Logistics Management Software Companies that focus on:

Customer Service, Contact Centers (helpdesk, call centers), Depot Repair, End of Life Manufacturing/Management, Fulfillment & Order Management, IT Management (Reverse Logistics Management Systems), Recycling/E, Waste, Refurbishment/Screening, Replacement Management, Returns Authorization Management, Spare Parts Management, Transportation (Logistics), Warehousing, Warranty Management and any others related to the reverse logistics after market supply chain industry.

To view some of the types of exhibitors who have displayed their products or services in the past go to past sponsors.

No. Currently there are no advance attendance reservation requirements. With conference registrations you are entitled to attend all or any conference sessions.

Some of the topics typically overviewed at these conferences include: Industry - Specific Presentations on: Worldwide Market Forecast, Outsourcing Process for 3PSP, Information Technology, Selection Process, Benchmarking for Best Practices, recycling/e-waste, "green laws, " particularly on WEEE & RoHS. More information specific to that conference can be found at each conference's web page.

Key Exhibitors will include:

Third Party Service Providers, Hardware Repair Companies and Reverse Logistics Management Software Companies that focus on: Customer Service, Contact Centers (helpdesk, call centers), Depot Repair, End of Life Manufacturing/Management, Fulfillment & Order Management, IT Management (Reverse Logistics Management Systems), Recycling/E-Waste, Refurbishment/Screening, Replacement Management, Returns Authorization Management, Spare Parts Management, Transportation (Logistics), Warehousing, Warranty Management and many others related to the reverse logistics after market supply chain industry.

ATTENDEES - CANCELLATIONS, SUBSTITUTIONS, REFUNDS

Fax written request to RLTS Registration (510) 991-9940. Requests for refunds received 60 days prior to the show will be honored, less a 10% handling charge; requests received 30-59 days prior to the show will be honored less a 20% handling charge. No requests for refunds will be honored within 29 days of the show. Requests for substitutions must be made in writing 15 days prior to the show. See individual show's cancellation policy for exact dates. No one under 18 is permitted to attend. No warranties are made regarding the content of sessions or materials. Speakers, sessions, and schedule are subject to change without prior notice. RLTS reserves the right to change this cancellation/subsitution and refund policy at any time or to modify it at its sole discretion.

Admission to the Exhibit Hall and several Conference Sessions to choose from. Coffee, Lunch and Breakfast in most cases are included as well as other benefits depending on your registration type. To view details of each registration for upcoming conferences and expos, click on the show you wish to attend - then click the "register" button in the upper right hand corner. This will take you directly to the registration page for that show - including the benefits you are entitled to with your paid registration.

Although ReverseLogistics ™ has been around for a long time, many organizations are just beginning to implement strategies to save on aftermarket costs. It is very likely your company has a division that deals in this area, even though the name of the department may not be "ReverseLogistics ™". The chart on our home page explains where ReverseLogistics™ fits into the aftermarket supply chain. We have also defined some terms common such as ReverseLogistics ™ in the industry for your convenience.