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RLA Seminars

RLA Seminars are one-day events held around the world at key industry locations creating easy access for anyone interested in learning best practices and strategies in Reverse Logistics. Check out the schedule to find a RL Seminar near you!

The seminars cover topics that are pertinent to OEMs, Retailers, Branded Companies and Third Party Service Providers — Returns Processing, Depot Repair, Customer Service, Call Centers, Service Logistics, Transportation, IT Process Management, Recycling, Warranty Support, Asset Management and many more. Do not miss out on the opportunity to hear directly from industry leaders as they roll up their sleeves and tackle the major issues in reverse logistics!

If you would like to see a seminar near you, or you would like discussion on any Reverse Logistics topics, please contact us at +1 510-440-8565.

Facility Tours

The highlight of each RLA Seminar is the facility tour showcasing some of the most efficient return, repair and services operations such as Best Buy/GENCO, Appleseed's, Sun StorageTek, FedEx Memphis Hub, AER Worldwide and Image Microsystems.

What past attendees have said about RLA Seminars...

"The RLA Seminars are awesome. The sessions are informative and I learned a lot. I specifically liked the networking aspect of the seminar which will continue to pay dividends."
Christopher Thompson, Reverse Logistics Project Manager, Colgate-Palmolive

"This was one of the most interactive seminars I have ever attended. The audience at the Memphis seminar were not afraid to ask the tough questions and get down to the real tactical issues facing reverse logistics professionals. I gained real insight to issues that I would not have thought about if I had not attended this event."
Mike Shelor, President and Chief Operating Officer, Patton Consultants



RLA Seminar - Los Angeles
Up-cycling of Reusable Shipping and Packaging Materials for Reverse Logistics

WEDNESDAY - APRIL 9, 2008
7:30AM

Continental Breakfast
8:00AM Seminar Welcome
Chris Morrow,
Editor RL Magazine
Reverse Logistics Association
8:10AM Workbooks
Sponsored By:
Service Level Agreements: RFQs, Contracts, and SOWs
Gailen Vick, President, Reverse Logistics Association
OEM Outsource Decisions and Building The RFQ, 3PSP Responding To The RFQ, Outsourcing/Service Best Practices, Contract Requirements And RL Components, Understanding The SOW
10:30AM Reuse of Small Packaging Material - Environmental Impact
Michael Margulies,
Disaster Recovery Engineer
Apple, Inc.
11:30AM-
12:30PM		 Lunch - Round Table Discussions
Round Table 1:
Gailen Vick, President & CEO, Reverse Logistics Association
Chris Morrow, Editor RL Magazine, Reverse Logistics Association
Round Table 2:
Emily Rodriguez, Sr Consultant, The Results Group
Dee Miller, Marketing Development, Reverse Logistics Association
Round Table 3:
Michael Margulies, Disaster Recovery Engineer, Apple Inc.
Steve Wallace, CEO, COMPUMAR
Round Table 4:
James Mucci, Adjunct Faculty, CSU Long Beach, Long Beach City College & CITT
Colin Hanely, Event Sales Account Executive, Reverse Logistics Association
12:30PM Facility Tour - Design and Manufacturing Center
Sponsored by Pelican Products
(Shuttle will depart for the facility tour at 12:45PM
and will return at 2:45PM)
AFTERNOON SESSION
3:00PM Managing Backhaul Systems for Packaging
James Mucci,
Adjunct Faculty
CSU Long Beach, Long Beach City College & CITT
4:00PM Afternoon Break
4:15PM Moderator:
Emily Rodriguez
Sr Consultant, The Results Group
Open Discussion: Up-cycling of Reusable Shipping and Packaging Materials for Reverse Logistics
Michael Margulies,
Disaster Recovery Engineer
Apple, Inc.		 Steve Wallace,
CEO
COMPUMAR		 James Mucci,
Adjunct Faculty, CITT, CSULB, & Long Beach City College		 Gailen Vick, President,
Reverse Logistics Association
5:30-
7:00PM		 Evening Reception
Great food and networking!
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