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Singapore 2007 - Pre-Conference Workshops

Price: US$999 for up to 3 workshops.

TUESDAY - OCTOBER 2, 2007
Room 1 Room 2 Room 3
Andrew KatcherAndrew Katcher
CEO,
Rapid Results, Inc.



Mr. Katcher blends financial, supply chain and systems skills with international experience in high-technology on virtually every continent
Melvin SimpsonMelvin Simpson
Director of RL Quote,
RLA




Mr. Simpson leads and directs RL Quote™ - service that connects OEMs with 3PSPs for reverse logistics services, while facilitating collaboration, due diligence, and process analysis.
Kok Huan Tan
Senior Service Program Manager,



Mr. Tan directs the work of the global service program for laser products. Prior experience included being responsible for set-up, development, and managing the after sales service infrastructure for display commodities in Asia Pacific region.
8:30AM

CONTINENTAL BREAKFAST

Workshop 1
9:00-11:00AM
Progressive Dispositioning Process™
What it is, what it looks like and it's effect on a case study company

Learn how you and your client companies can make use of PDP™ to increase your inventory velocity, minimize your warehouse space, and increase your recovery.
Successful Outsourcing - RFQs, Contracts and SOWs

What OEMs and 3rd Party Service Providers (3PSPs) need to consider when assembling a RFQ proposal or response.
11:00-12:00PM

LUNCH BREAK

Workshop 2
12:00-2:00PM
Determining the Hidden Costs of Reverse Logistics - a 3Com Case Study

This real life example will help you build a financial case with your senior management or your client's management why it is critical for them to take definitive action on returns now!
Best Practices - Lean Repair and Reverse Logistics Trends

Discuss the main concepts of Lean Repair and the road to implementing a Lean Repair process, as well as challenges facing RL operations.
2:00PM

AFTERNOON BREAK

Workshop 3
2:15-4:15PM
Design for Value Recovery - Improving Outbound Supply Chain Cost Performance

This session will show how various high technology companies have designed in features and systems to enable maximum yields from their inventory disposition sales for both finished goods and component inventories.
Successful Outsourcing - RFQs, Contracts and SOWs

What OEMs and 3rd Party Service Providers (3PSPs) need to consider when assembling a RFQ proposal or response.
Customer Experience in Reverse Logistics - A Very Important Part

Examples of how different industries attempt to improve the Customer Experience through different means will be presented.
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