| TUESDAY - OCTOBER 7, 2008 | |||||||
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| 9:00AM- 4:30PM |
Pre-Conference Workshops9:00AM-4:30PM |
RLA Industry Focus CommitteesOpen Discussions 9:00AM-4:30PM |
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| 6:00- 8:00PM |
RLA Reception for Event Exhibitors, Sponsors and Speakers - EXHIBIT HALL |
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| WEDNESDAY - OCTOBER 8, 2008 | |||||||
| 8:30AM | EXHIBIT HALL OPENS |
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| 10:30AM | Welcome Remarks DownloadRebekah Nixon, Faculty & Seminars Manager, Reverse Logistics Association |
Keynote Address:Economy Demands Reverse Logistics Outsourcing Download Gailen Vick, President, Reverse Logistics Association |
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| 12:00- 1:30PM |
BUFFET LUNCH - EXHIBIT HALL |
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| 1:30PM | Track A | Track B | |||||
Tony Sciarrotta,Director of Returns Management ![]() Returns Management Process Download |
Sanjeev Kakar,Director RT Outsourcing, India Challenges and Opportunities in Reverse Logistics in India Download |
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| 2:30PM | Track A | Track B | |||||
Stuart Teo,Director, Global Business Development ![]() Reaching Out to Customers in Over 1000 Islands in Indonesia Download |
Jeroen Weers,Development Manager RML, Spring ![]() Thinking Forward in Returns Download |
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| 3:30- 4:00PM |
INTERMISSION - REFRESHMENTS - EXHIBIT HALL |
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| 4:00PM | Track A Panel | Track B | |||||
Moderator:Dr. Kent Goeking Senior Executive ![]() Panel Discussion: Methods of Outsourcing Download |
John Mehrmann,,Vice President, Business Development , ZSL ![]() How To Create and Maintain Profitable Partnerships Download |
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| 5:00- 7:00PM |
ROUND TABLE DISCUSSIONSDon't miss this opportunity to talk directly with the Conference Speakers and also your RL colleagues to determine the best solutions to your RL challenges. |
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| Round Table 1: Tony Sciarrotta, Director of Returns Management, Philips Dr. Rajesh Piplani, Assoc. Professor & Director, Center for CSM, Nanyang Technological University Gailen Vick, President & CEO, Reverse Logistics Association |
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| Round Table 2: Vincent Lim, APAC SCFO - Program Manager, Cisco Systems Dr. Kent Goeking, Senior Executive, Accenture Brent Nichols, Marketing Director, Reverse Logistics Association |
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| Round Table 3: Ganasarajah Kularasah, Sr Manager Customer Service Operations, Seagate Technology Surya Dash, Head of Material Logistics, Nokia India Oliver Lemanski, Asia Pacific Regional Manager, MGH Consulting Dave Whitley, Media Marketing Manager, Reverse Logistics Association |
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| Round Table 4: Maxwell Chen, APJ Service Parts Planning Director, DELL Hyunsoo Kim PhD, Professor, Kyonggi University, Korea Jeremy Vick, VP WW Business Development, Reverse Logistics Association |
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| THURSDAY - OCTOBER 9, 2008 | |||||||
| 8:30AM | EXHIBIT HALL OPENS |
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| 9:00AM | Track A | Track B | |||||
Maxwell Chen,APJ Service Parts Planning Director ![]() Controlling Reverse Logistics Processes to Improve Bottom Line Download |
Hyunsoo Kim PhD,Professor, Kyonggi University, Korea ![]() RFID Information for Recycling EOL Consumer Electronics |
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| 10:00- 11:00AM |
INTERMISSION - REFRESHMENTS - EXHIBIT HALL |
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| 11:00AM | Track A Panel | Track B | |||||
Moderator:Oliver Lemanski, Asia Pacific Regional Manager ![]() Challenges of Creating World Class & Automated Reverse Logistics Processes in Emerging Markets Download |
Ron Kula,VP Supply Chain Solutions, Data Exchange Corp ![]() Designing an Integrated Reverse Logistics and Service Support Network Download |
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| 12:00- 1:30PM |
BUFFET LUNCH - EXHIBIT HALL |
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| 1:30PM | Track A | Track B | |||||
Dominick Palmisano JrDirector, Logistics & Repair Operations UTStarcom ![]() Critical Success Factors in Service Logistics Download |
James PearsonAdvisor, Li Tong Group ![]() Maximizing Opportunities From Managing Sustainability Risk |
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| 2:30PM | Track A Panel | Track B | |||||
Moderator:Dave Whitley Event Sales Executive Reverse Logistics Association Panel Discussion: Increasing Customer Loyalty and Managing Environmental Challenges Download |
Dr Rajesh PiplaniAssociate Professor & Director, Center for CSM - NTU ![]() Creating Value from Returns - The Design of Service Networks Download |
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| 3:30PM | Closing Remarks DownloadJeremy Vick VP WW Business Development Reverse Logistics Association |
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| 4:00PM |
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