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Singapore 2009 - Conference Schedule

MONDAY - SEPTEMBER 28, 2009
9:00AM- 4:30PM	Pre-Conference Workshops 9:00AM-4:30PM	RLA Industry Focus Committees Open Discussions 9:00AM-4:30PM
6:00- 8:00PM	RLA Reception for Event Exhibitors, Sponsors and Speakers - EXHIBIT HALL
TUESDAY - SEPTEMBER 29, 2009
8:30AM	EXHIBIT HALL OPENS
10:30AM	Welcome Remarks Gailen Vick, President, Reverse Logistics Association
10:30AM	Industry Keynote Address The Major Challenges Facing Reverse Logistics
12:00- 1:30PM	BUFFET LUNCH - EXHIBIT HALL
1:30PM	Track A	Track B
	Reverse Logistics: Understanding The Business Impact of Returns: Who Do We Serve?	Challenges and Opportunities in Reverse Logistics in India
2:30PM	Track A	Track B
	Challenges in Business and Technical Operations in Global Support	Thinking Forward in Returns
3:30- 4:00PM	INTERMISSION - REFRESHMENTS - EXHIBIT HALL
4:00PM	Track A Panel	Track B
	Panel Discussion: Methods of Outsourcing	How To Create and Maintain Profitable Partnerships
WEDNESDAY - SEPTEMBER 30, 2009
8:30AM	EXHIBIT HALL OPENS
9:00AM	Track A	Track B
	Controlling Reverse Logistics Processes to Improve Bottom Line	RFID Information for Recycling EOL Consumer Electronics
10:00- 11:00AM	INTERMISSION - REFRESHMENTS - EXHIBIT HALL
11:00AM	Track A Panel	Track B
	Panel Discussion: Challenges of Creating World Class & Automated Reverse Logistics Processes in Emerging Markets	Designing an Integrated Reverse Logistics and Service Support Network
12:00- 1:30PM	BUFFET LUNCH - EXHIBIT HALL
1:30PM	Track A	Track B
	Maximizing Opportunities From Managing Sustainability Risk	Driving Supply Chain Profitability Through Product Giving
2:30PM	Track A Panel	Track B
	Panel Discussion: Increasing Customer Loyalty and Managing Environmental Challenges	Creating Value from Returns - The Design of Service Networks
3:30PM	Closing Remarks Jeremy Vick VP WW Business Development Reverse Logistics Association
4:00PM	LUCKY DRAWING for MP3 Players, DVD RW, Portable DVD Players, External Hard Drives, Digital Cameras (you must be present during the drawing to win)