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• Singapore - Sep 2010
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Singapore 2010 - Conference Schedule   

SUNDAY - SEPTEMBER 26, 2010
6:00PM- 11:00PM	FORMULA ONE SINGAPORE RACE PARTY Opal Suite, 8th Floor Concorde Singapore
MONDAY - SEPTEMBER 27, 2010
9:00AM- 6:00PM	Pre-Conference Workshops 9:00AM-3:00PM	RLA Industry/Focus Committee Reports 5:00PM-6:00PM
3:30PM	EXHIBIT HALL OPENS
5:00- 7:00PM	RLA Reception for Event Exhibitors, Sponsors and Speakers - EXHIBIT HALL
TUESDAY - SEPTEMBER 28, 2010
8:30AM	EXHIBIT HALL OPENS
10:00AM	Welcome Remarks Gailen Vick, President, Reverse Logistics Association	Keynote Address: Didier Chenneveau Chief Supply Chain Officer Supply Chain Management & Control
11:30- 1:00PM	BUFFET LUNCH - EXHIBIT HALL
1:00PM	Track A	Track B	Track C
	Kimitaka Usami, Director Using a Multi-Channel Reverse Supply Chain Strategy to Thrive in a Down Economy	Stephen Barnett Business Manager Reverse Logistics as an Asset	Kenichi Kato Managing Partner, Katotec Pte Ltd Strategies for Marketing Global Reverse Logistics Solutions
2:00PM	Track A	Track B	Track C
	Rajesh Piplani Associate Professor Differentiated Service for cost reduction: better way to manage your inventory and provide enhanced service	Rainer Gapp, AP Operations Manager Global Asset Recovery Sol. Creating Value from Returns	David Novak, Director International Strategic Relations Harvesting Value out of Defective Returns
3:00- 4:00PM	INTERMISSION - REFRESHMENTS - EXHIBIT HALL
4:00PM	Track A Panel	Track B	Track C
	Moderator: Tony Sciarrotta, Director, Asset Recovery Panel Discussion: Efficient Returns Management	Karel van de Pijpekamp, Sales and Marketing Director - Asia The Increasing Dependence on Efficient Logistics in Aftermarket Operations	Leslie Harms, Director of Membership Relations RLA Maximizing Your RLA Membership Benefits
WEDNESDAY - SEPTEMBER 29, 2010
8:30AM	EXHIBIT HALL OPENS
9:00AM	Track A Panel	Track B	Track C
	Tan Kok Huan Senior Service Program Manager, Panel Discussion: Warranty Management	Creating Value from Returns - The Design of Service Networks	Methods of Outsourcing
10:00- 11:00AM	INTERMISSION - REFRESHMENTS - EXHIBIT HALL
11:00AM	Track A Panel	Track B	Track C
	Panel Discussion: Challenges of Reverse Logistics Processes in Emerging Markets	Opportunities and Challenges of Reverse Logistics in India	Global Warranty Support
12:00- 1:30PM	BUFFET LUNCH - EXHIBIT HALL
1:30PM	Track A	Track B	Track C
	Using a Multi-Channel Reverse Supply Chain Strategy to Thrive in a Down Economy	Sanjeev Kakar, Director Reducing the Total Cost of RL Services - A New Paradigm	Maximizing Opportunities From Managing Sustainability Risk
2:30PM	Track A Panel	Track B	Track C
	Panel Discussion: To Repair or to Swap? That is the Question	Li Tong Group Global Environmental Compliance for Product Disposal and Asset Recovery	Integration of RL Processes & Systems
3:30PM	Closing Remarks Kurt Walker Director, Special Events Reverse Logistics Association
4:30PM	LUCKY DRAWING Leslie Harms Director of Registration/Membership Relations Drawing for iPods, DVD RW, Portable DVD Players, External Hard Drives, Digital Cameras (you must be present during the drawing to win)