Singapore 2012 Event Schedule

09:30AM - 05:00PM
Workshops	Want to have a one-on-one experience with a reverse logistics professional? RLA Workshops are a great way for you to gain knowledge and interact with professionals who have been directly involved with reverse logistics processes and who offer new insights and outlooks on the future. Each workshop is a small enough group, in a more informal setting, which allows a lot of interaction and learning. Attendees are given information in a presentation format but are also able to ask lots of questions and get a perspective on the topic that often isn’t available in a larger group setting.
10:00AM - 11:00AM
Track A	Committee Leadership Douglas Zody iPad Operations NPO Apple Blake Vaughn Director of Reverse Logistics Brightpoint Wireless Committee Meeting
03:00PM - 04:00PM
Track A	Committee Leadership Stephen Barnett Business Manager Repair Group Limited Jason Juretic Managing Director Asia Pacific eBuilder APAC Committee Meeting
9:00PM
Track A	RLA Advisory Board Meeting

08:30AM - 05:00PM
Exhibit Hall	Exhibit Hall Open See the latest innovations and business practices within the reverse logistic's process
10:00AM - 10:15AM
Main Hall	Welcome Remarks Download Gailen Vick Executive Director Reverse Logistics Association
10:15AM - 11:00AM
Main Hall	Keynote Address Sudipto Ghosh Chief Customer Service Officer Acer India Challenges & New Trends in Service Operations Download
11:30AM - 01:00PM
Exhibit Hall	Lunch
01:00PM - 02:00PM
Track A	YOGESH SARIN Director - Supply Chain Dell India Pvt Ltd Lean Supply Chain - Ticket to India Download
02:00PM - 03:00PM
Track A	Klas Hjort PhD candidate, Licentiate in Engineering University of Boras Peter Eriksson Operations Manager nelly.com Case Study regarding Consumer returns within fashion e-commerce business Download
03:00PM - 04:00PM
Exhibit Hall	Break Sponorships Available
04:00PM - 05:00PM
Track A Panel	Moderator Robert ( Bob) Jaffin Independent Academician Robert Jaffin Life Cycle Management
	Panelists John Wilson General Manager Infoteam Oceania

09:00AM - 10:00AM
Track A	Keynote Address Dr. Wolfgang Partsch President ISC GLOBAL AG "The Supply Chain of The Future is incomplete without Reverse Logistics"
10:00AM - 11:00AM
Track A	Dr. Ruslan Hassan Professor Ir. Malaysia Institute of Transport (MITRANS) A Linear cost Model Application for Reverse Logistics; A Case Study of Malaysian Company Download
11:00PM - 11:30AM
Exhibit Hall	Break Sponorships Available
11:30AM - 12:30PM
Track A	Jalal Aweti Director of Supply Chain APJ Dell Supply Chain, Global Service Parts Download
12:30PM
Main Hall	Closing Remarks Download
Main Hall	Lucky Draw Sponsors LUCKY DRAW SPONSORSHIPS AVAILABLE MUST BE PRESENT DURING THE DRAWING TO WIN