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Las Vegas 2005 Event Schedule

Conference sessions at no charge for association members. To access, click Download, then login with your username and password.

WEDNESDAY February 2, 2005
8:30AM	EXHIBIT HALL OPENS
10:30AM	RLTS Las Vegas 2005 Welcome Gailen Vick - President - Reverse Logistics Trends, Inc., "Industry Overview Size and Forecast"
11:00AM	Industry Keynote Speaker - Dick George - Global Manager X-Box Repair & Refurbishment - Microsoft - "Customer and Service Vendor Partnership: 'The Need to Turn on a Dime - or a Nickel or a Quarter! It's All About Cost, Quality and Speed' " Download
12-1PM	Buffet Lunch - Exhibit Hall

1PM	Track A	Track B	Track C
	Paul Welch - Reverse Logistics Manager - Hewlett Packard Download	Dan Gilbert - Vice President, Customer Service and Quality at palmOne, Inc. Download	Ed Wodarski - Chief Strategist - ClickCommerce -"Intelligent Reverse Logistics: Taking Time Out of Your Supply Chain" Download

2PM Panel Discussion -"e-Waste Collection and Recycling Act, WEEE RoHS Impact on OEMs & 3PSPs" Moderator: Michael Blumberg - Blumberg & Associates - President		2PM Panel Discussion - "Reverse Logistics IT standardization" Moderator: Maart Gommers - RLT
Anne Patterson - CPIM VP Client Delivery & Strategic Alliances - WCTbid.com Paul Gettings - VP Business Development- UPS-SCS Matthew Zimmer - Director of Operations - PDSi Jim Hunt - VP, Business Development - Jabil Global Services		Murray Cook - CEO - eBoomerang Bob Leeds - Product Marketing Manager - ClickCommerce Brian McIntyre - Director of Service Ops - Echostar Technologies Corporation Paul Rupnow - Partner, Reverse Logistics Solutions– Andlor Logistics Systems Inc.

3PM	Track A	Track B	Track C
	Tony Sciarrotta - Director of Returns Management - Philips Consumer Electronics North America - "How Philips Reduced Returns" Download	Jim McNeil - Associate Director Cust Svc. - Elan Pharmaceuticals - "How a Pharmaceutical Company chose a Reverse Logistics partner & the relationship points of success" Download	Emily Rodriguez - Vice President - Program Management - eBoomerang - "The Hidden Costs – What C-Level Executives Need to Know" Download

4PM Panel Discussion - "Global Warranty Support" Moderator: Hans van Waveren - Districon Management Consultants - Managing Director Consulting		4PM Panel Discussion - "Wireless Carriers / OEM & 3PSP Customer Support" Moderator: Joseph Walden - Retired Director for Command Preparations - US Army
Gary Gear - Director, Supply Chain Mgt. Toshiba America - Storage Device Division John Plunkett - Strategic Outsourcing Manager - Bell Tech.logix Group Len Blackwell - President & CEO - Service Electronics Jose Garcia - Director, Repair and Refurbishing - Microsoft		Matt Bruner - Reverse Logistics Manager - Cricket Commun-ications William Kenney - EVP Sales, Bus. Development - OnProcess Technology Leo Smith - General Manager - Teleplan Wireless Allen Hurley - President & CEO - Image 1 Wireless, Inc. Dean Schiavone - Director Global Repair Operations - palmOne Heather Proctor - Director of Reverse Logistics - Cingular Wireless

9AM	Track A	Track B	Track C
	Larry Maye - Director Reverse Logistics Global Strategy and Operations - Motorola Download	William P. Angrick, III - Chairman and Chief Executive Officer - Liquidity Services, Inc. - "Solving the Pain Points of Reverse Logistics Through Online Marketplaces"	Tim Konrad - Vice President Strategic Initiatives, Six Sigma Master Black Belt - GENCO - "Reverse Logistics through the eyes of a 3PL" Download

11AM Panel Discussion - "Retail Reverse Logistics Issues" Moderator: Bill Stuart - Stuart & Associates - President		Case Study: Image Microsystems and EDS present...."Global Dynamics of Reverse Logistics Services in the Recovery of IT assets and the use of strategic alliances and partners"
Peter Junger - President - Siras Mike Lesshafft - Manager of Customer First - Lexmark Michael Smith - Director, Retail Practice - Newgistics Tim Neale - Regional Operations Manager - WalMart Marc Flood - Vice President, Strategic Services - Bell Tech.logix		Robert Gallagher - Vice President Global Channel Sales and Marketing - Image Microsystems, Inc. Kevin M. Karcher - Director for Agile Workplace Services Portfolio Management - EDS Download

Bob Duron - Regional Mgr. of Reverse Logistics - WAL*MART - Reverse Logistics: “Leveraging our Assets” Track C		Track B	Track C
Sue Eaton, Merchandise Manager - WAL*MART Jim Schlieman, Director - EXEL Mindy Clayton, Compliance Manager - WAL*MART Rhonda Bowling, Claims Manager - WAL*MART   Tom Doyle, Regional Operations Manager - WAL*MART Pam Rapp, Merchandise Manager - WAL*MART Tim Neale - Regional Operations Manager - WAL*MART		Thomas M. Coughlin - President - Coughlin Associates - "New Models for Hard Disk Drive Services" Download Steve Vertun - President - Segue Corporation - “Alternatives to Internet or Online Re-Marketing” Download

2:30 Panel Discussion - "Online Auctions - 'Changing the Way We Do Business'" Moderator: Melvin Simpson - RLT-Quote Administrator - RLT		Case Study: Sarbanes-Oxley issues for Reverse Logistics - Challenges and Solutions presented by Andrew Katcher and Jim McNeil
Richard Rieman - Global Accounts Director - Liquidity Services, Inc. Pete Carfrae - VP Sales - Truition Phil Pfeffer - Chairman - Essex Technology Group Christopher Mayfield - RL Project Mgr. - Circuit City Howard Rosenberg - Senior Manager, Private Marketplaces - eBay, Inc. Mark Bentley - Vice President of Corporate Development - Segue Corporation Holly Macdonald-Korth - VP Online Auctions - Overstock.com Alan Scroope - ACMA, Founder, CEO & CTO - WCTbid.com		Andrew Katcher - CEO - Rapid Results Jim McNeil - Associate Director Cust Svc. - Elan Pharmaceuticals Download

3:30PM	Gailen Vick - President - Reverse Logistics Trends, Inc., "Closing Remarks"
4PM	LUCKY DRAWING for DVD RW, Portable DVD Players and Ipods - Sponsored by Toshiba *(you must be in attendance to win)