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Las Vegas 2005 Pre-Conference Event Schedule

TUESDAY February 1, 2005
Pre-Conference Reverse Logistics Seminars and Workshops
Presenter	10:00-12:00 PM	12:30-2:30 PM	3:00-5:00 PM
Al Davis	Best Practices: Lean Repair and RL Strategic Trends	The RFQ, Contracts and SOW’s	Best Practices: Lean Repair and RL Strategic Trends
Michael Blumberg		Best Practices & Benchmarks in Service Logistics	Marketing & Selling Service Logistics
Roy Fain & Natalie Rhode	Enhance Profits with Six Sigma (workbook included)	Enhance Profits with Six Sigma (workbook included)	Easily Manage Performance and Uncover Your Quality Cost Burden (1 hr Seminar plus software tools valued at $800 included)