COMMITTEES

Industry Focus Committees

Regional Chapters

COMMITTEES

Join A Committee

To join a committee, you must be a member of RLA and registered user on the RLA web site. Once you have logged into the RLA web site located in the upper-right corner, select the committee that you want to join from the listing on the left side of this page. Once you are on the committee web page, click on the Join This Committee button. A notice will be sent to the committee Chair and Co-chair so a determination can be made whether or not to add you to the committee. You will be notified of their decision. RLA Membership Upgrades are available for committee participation.

Audit A Committee

Another option for committee participation is to audit a committee. In order to audit any committee, you must be a registered user on the RLA web site. Once you have logged into the RLA web site located in the upper-right corner, select the committee that you want to audit from the listing on the left side of this page. Once you are on the committee web page, click on the Join This Committee button. A notice will be sent to the committee Chair and Co-chair so a determination can be made whether or not to add you to the committee. You will be notified of their decision.

Charter

Provide a Standing Forum for RL Industry Professionals to:

  • Meet on a Regional & Global Basis
  • Discuss Common Reverse Logistics Issues at RLA Conference & Expos

Form Sub-Committees to Educate Industry on RL's:

  • "Best Practices"
  • Regulations on a Worldwide & Regional Basis
  • Consumer Satisfaction Issues
  • Processes that can reduced cost for:
    • Branding Company
    • OEMs
    • 3PSPs
    • Consumers

Structure

Chairperson

  • To be Chosen by Consensus Vote Annually at an RLA Conference & Expo
  • Must be Employed in the Focus Industry (Branding Company, OEM or 3PSP)
  • Manages subjects at RLA Conference & Expos and gives General Direction on
    • Presentations, Discussion Panels & Moderators (Event Track)
    • www.RLTShows.com
    • Organizes Sub-Committees as needed

Sub-Committees Chairs:

  • Regulations on a Worldwide & Regional Basis
  • "Best Practices" of RL Collection & Service Locations
  • Asset Identify Tracking - Lifecycle Tracking and Accountability
  • RL Shared Costs Between Branding Company, OEM & 3PSP
  • Environmental Regulations on Asset Disposition
  • Channel Returns & Asset Management

Annual Calendar

RLA Conference & Expo Tracks

A Forum that Brings Together Senior Management from OEMs, Retailers, Academia and 3PSPs (4 times each year)

  • North America - Second week in February (RLA Conference & Expo: Las Vegas)
  • Latin America - Third week in April (RLA Conference & Expo: Brazil)
  • Europe - Last week in June (RLA Conference & Expo: Amsterdam)
  • Asia - Last week in October (RLA Conference & Expo: Singapore)

Symposiums & Seminars

Working Sessions that provides Understanding Between Members

  • To Develop "white papers" for General Distribution to Members
  • Held on an "As Needed Basis"

Workshops

To Educate & Train Members on Specific Practices & Processes

  • Held on an "As Needed Basis"

RLA Conference & Expo Track Subject Presentations

  • Industry Analysis on the RL Market Size
  • Remote Device Management
  • Predictive Analytics in Support of Improved Quality
  • Management of 3PL/3PSPs
  • Asset Management Technology
  • Environmental Regulations on Asset Disposition
  • Channel Returns & Asset Management
  • Impact of Service Quality on RL
  • Standardization of Parts and Practices
  • Consolidation of RL

RLA Conference & Expo Track Discussion Panels

  • Total Integrated Solutions of Return Management
  • "Best Practices" of RL Collection & Service Locations
  • Consumer Returns Issues
  • Measurement of RL Cost Against Future Sales
  • RL Operational Strategies for New Product Launches
  • Call Center RL "Best Practices"
  • Asset Identify Tracking - Lifecycle Tracking and Accountability
  • RL Shared Costs Between Branding Company & Manufacturers
  • Reducing Cost through RL "Best Practices"

White Paper Collaboration

This white paper could be used to inform "C" Level Management at the Branding Company, OEMs and 3PSPs on the following topics:

  • Standardization of Processes in test interfaces
  • Consolidation of RL, how many RL touch points; Branding Company, OEM or 3PSP
  • Can or should accessory interfaces be standardized
  • Content that can be provided by 3PSPs